New Patient Information

During the Initial Acupuncture Consultation and Treatment, a full health history will be taken. Your licensed acupuncturist will ask you a series of health and lifestyle questions and perform diagnostic tests that will help lead to a diagnosis. Your acupuncturist will explain the nature of your condition and discuss a treatment plan with you at your following visit.

Acupuncture needles will then be inserted into specific areas of the body and left in place for 30 minutes. While the needles are in, it is best to lay still to avoid any unnecessary pain from shifting needles.

If necessary, herbs, cupping, or other modalities may be used to augment the healing process.

Initial visits costs $180 and will last between 75-90 minutes.

Future visits costs $110 and lasts 60 minutes.

To read about other services we provide, visit

Payment is due at the time of service. Here are links and to our current price listIf you’d like us to check your acupuncture insurance benefits, please bring your insurance card to your initial appointment. We will let you know a few days after your consultation if acupuncture is covered in your plan.

Upon confirmation of your appointment, you will receive a welcome email and another email to complete our New Patient Intake Form. Please set-up your Jane account to complete the intake forms before your initial treatment. We as that you complete the forms as thoroughly as possible. It may be long, but the more detailed information we receive, the better treatment we can provide you. If you do not have a chance to complete the Initial paperwork, please arrive 30 minutes before your scheduled appointment time to allow sufficient time to finish your forms.

Please note cancellations given less than 24 hours prior to appointment time will be subject to cancellation fees up to the full amount of the appointment. Click here to read our Missed Appointment and Cancellation policy. 

PARKING: There is a free parking lot behind the building off Altadena Ave. and a row of visitor parking along the red wall, closest to the building. You may park there for the length of your treatment, even if it says “1 hour visitor parking”. There is also free street parking along Bersa St. and Virginia if you exit the parking lot at the west end. 

For more information, visit our Frequently Asked Questions page.


Insurance and Payment Information:

Licensed Acupuncturist In-Network for Blue Shield of California

Healing with Zen is “in-network” with Blue Shield of California, however is not part of the ASH network.

We accept all other PPO insurance that has out-of-network coverage and will gladly check your insurance coverage for acupuncture care. If you have coverage, we will bill your insurance for you.

Please bring your insurance card and photo ID to your first appointment so that we can determine your benefits.

Healing with Zen is a fee-for service office, meaning all of our patients pay with cash or credit card at the time of service.

We also accept Health Savings Accounts (HSAs) which, in many cases, can be used for covering the cost of acupuncture treatments.

The initial visit will be subject to full payment upfront. Once we have determined your coverage, we will reimburse you if your sessions are covered.

Before scheduling an appointment, please familiarize yourself with our cancellation policy:

Leave your phone number or email address below and we’ll give you a call to chat about how we can help you heal.